Most pet boarding and grooming facilities sell products — prescription food for guests staying more than a few days, a bag of kibble the owner forgot to bring, shampoo and conditioner from the grooming salon, leashes and harnesses from the retail shelf. It’s not the core business, but it generates real revenue and it happens during the same transactions where you’re doing check-in, check-out, and grooming checkout.

Running retail through a separate point-of-sale system means separate inventory, separate sales reports, and one more login for your front desk staff to manage. Wagnur’s Retail & POS module integrates product sales directly into the platform where the rest of your operation runs.

Product Inventory Management

Keeping retail profitable in a pet facility requires accurate inventory tracking. Without it, you sell the last bag of a popular food and don’t realize it until a boarding guest’s owner asks why their dog isn’t eating their usual diet.

Wagnur’s inventory tools:

Product catalog — create products with name, SKU, price, and category. Organize by type (food, supplies, grooming products, accessories) for a clean checkout interface.
Stock tracking — maintain current stock levels for each product. The system updates inventory on every sale.
Low-stock alerts — configure minimum stock thresholds and receive an alert when a product falls below the threshold. Reorder before you run out, not after.
Purchase history — see sales volume by product over time to inform reorder quantities and identify slow-moving stock.

For facilities that sell a significant volume of retail — particularly grooming salons with a full product line — this tracking makes the difference between retail as a genuine revenue stream and retail as a source of inventory confusion.

Checkout Integrated with Service Records

The highest-value feature of an integrated POS is what happens at checkout. When a boarding guest is checking out, the final invoice might include the boarding stay, a mid-stay groom, a bath add-on, and two bags of the food you sold them. In a disconnected system, that’s three separate billing sources to manually combine.

In Wagnur, it’s one checkout:

Service + product checkout — boarding charges, grooming fees, and retail purchases are combined in one transaction at checkout
Stripe-powered payment — payment is collected through the same Stripe integration used for all Wagnur payments. No separate merchant terminal required for retail purchases.
Itemized receipt — the checkout receipt includes all line items so the owner has a clear record of what they were charged
Automatic inventory update — retail products sold at checkout are deducted from inventory immediately
Sales history on the client record — every product purchase is attached to the client’s record, so if they want to reorder the same food next visit, you have a reference

Grooming Add-Ons at the Point of Service

Grooming checkout is a natural retail moment. A client picking up their freshly groomed dog is receptive to the shampoo you used, the conditioning spray that made the coat shine, or the dental chews the groomer recommends. Wagnur’s grooming workflow connects directly to the POS:

Groomers add retail products to the appointment record during or after the service
Products added by the groomer appear as line items at checkout
The front desk confirms and collects payment without needing to re-enter the groomer’s recommendations

This removes a common miscommunication point between grooming staff and front desk: the groomer says “I told her about the conditioner,” the front desk says “nobody told me,” and the product doesn’t get sold. With an integrated workflow, the recommendation travels with the appointment record.

Food and Supply Sales for Boarding Guests

For facilities that sell food to boarding guests — either because the guest ran out of their own food, has dietary requirements you stock for, or because you sell your own house brand — inventory accuracy matters in a specific way: you need to know what you have before promising it.

Wagnur’s inventory management makes this straightforward:

Check stock levels at any time from the dashboard
See which products are low before a boarding reservation begins
Add food or supply sales to a boarding reservation mid-stay and bill at checkout

For guests on prescription diets or specialty food that needs to be ordered before arrival, the ability to track inventory accurately reduces the improvisation that creates dietary slip-ups.

Sales Reporting

Understanding what your retail operation is actually generating requires sales data that doesn’t require manual compilation. Wagnur’s sales reporting for retail:

Sales by product — see which products sell, at what volume, and over what period
Sales by period — daily, weekly, and monthly sales totals for the retail operation
Combined with service revenue — see retail revenue in the context of total facility revenue, not as a separate report

For facilities with a QuickBooks integration, retail sales data flows through the accounting sync alongside service revenue.

Who the Retail & POS Module Is For

The Retail & POS module is built for:

Boarding and daycare facilities that sell food, supplies, or guest-related products as a regular part of operations
Grooming salons with a product retail line — shampoos, conditioners, brushes, dental care, accessories
Multi-service facilities where retail purchases happen alongside service transactions and the combined checkout needs to work cleanly
Facilities that currently run retail on a separate system and want to consolidate into one platform

The module is priced individually as part of Wagnur’s modular structure. See the pricing page for current costs and free trial details.

If you’re also thinking about how retail fits into your broader operational platform, see all-in-one pet facility software for the full picture of how Wagnur’s modules connect.

Questions about the retail module for a specific use case? Email [email protected] — setup for retail varies by facility type and inventory size, and the configuration options are worth walking through.

Retail and POS That Lives in Your Operations Platform